sample kpi for hr assistant

Organizes information or materials for others. Develops and uses systems to organize and keep track of information or work progress. Helps individuals and groups manage the anxiety associated with significant change. Note: We’re not suggesting nor advocating for you to begin measuring all of these KPIs. HR KPIs for understanding your culture. The recruiting and hiring office invites, evaluates, and chooses candidates for available jobs within the firm. Competencies dealing with people in building collaborative relationships. Determine work procedure for each KRA, each task. Improve goal performance – The goal performance KPI determines how engaged employees are by measuring the ratio between achievements versus failures. KPIs for Sales - The 12 Key Metrics You Should Be Tracking . Average Requisition Days on Hold: Staff – Average number of days job postings for staff level positions were postponed during the hiring procedure. Compensation KPIs. 1. Understands the interests and important concerns of others. Provides assistance, information, or other support to others, to build or maintain relationships with them. Percentage of Positions Filled Internally – The total percentage of jobs occupied by candidates already employed by the company compared to the total number of new hires over a specific term. Spans and Layers: Recruiter per HR Manager – Average number of workers who report straight to a manager within the staffing and recruiting division. Planned value (PV) 65. Capacity to evaluate the institution’s competitive position by analyzing the market and industry trends, current and prospective customers, and strengths and weaknesses in contrast with the competitors. Manages own behavior to prevent or reduce feelings of stress. These valuable KPIs can help optimise candidate sourcing, streamline recruitment process, and help retain employees. Improve the diversity rate – The employee diversity rate KPI is defined as a measurement that tracks how diverse the organization’s employees are. Engagement is a mindset. Expresses pride in the group and encourages people to feel good about their accomplishments. Capacity to exhibit attentiveness, proficiency, and achievement in getting teams to cooperate. Number of Requisitions Filled: Managers – The total number of managerial level job postings occupied in a specified term. Competencies dealing with business in diagnostic information gathering. Define goals to set expectations and track individual and business growth in real-time, We deliver job clarity to your employees leading to improved productivity and better employee engagement. Human Resource Key performance Indicators – KPI examplesEmployee Development Key performance Indicators – KPI examplesFinance and Business Key performance Indicators – KPI examplesHealth and Safety Key performance Indicators – KPI examplesEnvironmental Key performance Indicators – KPI examplesKey performance Indicator – KPI overviewGo to our main Key Performance Indicator (KPI) page Has an in-depth understanding of competitive products and services within the marketplace. Project management guide on CheckyKey.com. Competencies dealing with people in interpersonal awareness. Customer - Price Planned hours of work vs. actual situation . Time to Fill – The average number of days needed for the HR office to fulfill one available position within the firm. If you continue browsing the site, you agree to the use of cookies on this website. Seeks the perspective of everyone involved in a situation. Accommodation and Food Services Administrative and Support; Waste … Last but least, we will point you in the right direction for goal setting and objectives for Executive and Personal Assistants. Deals firmly and promptly with performance problems; lets people know what is expected of them and when. These free templates will help you stay on track throughout the year. In a corporate setting, a personal assistant may answer phones, manage calendars and read email, among other duties. Read more about each financial KPI. Improve engagement surveys – The engagement survey measures the extent to which employees feel valued at your company. Cycle Time of Enrollment – Number of weeks needed for a new employee to be fully admitted in the company’s benefits policy. Maintains a sense of humor under difficult circumstances. Personally develops a new product or service. Included in this bundle are: A List of SMART goal and objective examples for Executive Assistants, Personal Assistants and Administrative Assistants; A SMART objectives template for Assistants to set their performance goals Offers trade-offs or exchanges to gain commitment. Competencies dealing with business in conceptual thinking. Future Vision – Employee considers how various scenarios will impact the future of the business. Seeks out and builds relationships with others who can provide information, intelligence, career support, potential business, and other forms of help. Number of Continuing Education Participants per Year – Yearly average number of workers who engage in firm-sponsored continuing education projects. Total Expense: Compensation per Compensation Employee – Total dollar expenses in offering compensation services during the preceding year divided by the total number of compensations employees at the culmination of that year. Has a strong sense of urgency about solving problems and getting work done. Total Expense: Training and Development Expense – Total amount of training and development expenditure for the past year, involving all charge backs to the company. Enlists his/her manager’s support in obtaining the information, resources, and training needed to accomplish his/her work effectively. Works for solutions that all team members can support. Prepares a personal development plan with specific goals and a timeline for their accomplishment. The KPI’s clarifies what is significant to gain achievement of the association goals, motivation and accountability will be enhancing at the same time. Capacity to hand over obligations and to collaborate with others and mentor them to improve their competence. Improve production/profitability – The production/profitability KPI measures the rate of productivity versus the company’s profitability metrics. Uses multiple channels or means to communicate important messages (e.g., memos, newsletters, meetings, electronic mail). 1. The recruiting and hiring office invites, evaluates, and chooses candidates for available jobs within the firm. Demonstrates willingness to take calculated risks to achieve business goals. ER Expense per Employee – Total dollar expense in offering employee relations services during the preceding year divided by the total number of staff members at the end of that year. The human resources relations office is in charge of supervising employer-employee relationships. The most complete project management glossary for professional project managers. The training and development office aims to boost the firm’s performance by teaching and constantly developing employee skills. Writes using concrete, specific language. KPIs For System Network Database Administrator. Compliance Training Hours – The average number of hours consumed on compliance-related training in the following fields: performance management, work/life concerns, sexual assault, discrimination, applicant evaluation. Number of unfair dismissal claims KPI 3. However, many HR assistants have fundamental knowledge of employee and employer rights and responsibilities. Establishing HR KPI’s is essential in order to achieve the best return from a company’s human capital, as well as in order to meet the key objectives of the HR department. The employee engagement objectives (KPIs) are designed to track and measure how happy and engaged your employees are. About 50% of all employees leave a company because of poor management. Capacity to express trust in employees’ capability to succeed, especially at difficult assignments; entrusting important rights and duties; letting employees decide freely how they will meet their goals and deal with problems. Strengths – Please rate the employee’s overall job strength and provide the areas in which the employee excels. Identify Key Result Areas for the Construction technician. Weighs the costs, benefits, risks, and chances for success, in making a decision. These performance metrics can be applied to most areas of a business from finance and sales, to employee and customer retention. Expresses confidence in others’ ability to be successful. Encourages and supports entrepreneurial behavior in others. Discover how working with us will help you realize your full potential while helping others achieve theirs, Learn why customers from across the world find AssessTEAM simple to deploy and use. Covered Employee Population – The percentage of workers who are qualified for health insurance coverage under the firm’s benefits policy compared to the total number of employees employed by the company. Improve job satisfaction – The job satisfaction KPI measures how happy and engaged employees are with their job roles at any given point in time. Competencies dealing with people in providing motivational support. ER Issue Resolution Cycle Time – Average number of hours needed to settle the following types of ER concerns: general issues (flexible work structure); serious issues (sexual assault) potential lawsuit, labor conflicts. Identifies the specific information needed to clarify a situation or to make a decision. Is willing to make decisions in difficult or ambiguous situations, when time is critical. HR Administration Expense per Firm-Wide Employee – Total HR management-related costs divided by the total number of enterprise-wide FTEs. No public clipboards found for this slide. Capacity to deal with a problem by employing a rational, methodical, progressive manner. Effectively applies technical knowledge to solve a range of problems. Work/life balance KPI • Number of active flexible work agreements • Number of active working from home agreements • Number of active job sharing agreements 4. Makes others feel comfortable by responding in ways that convey interest in what they have to say. Controls his/her response when criticized, attacked or provoked. Payslip Recalculation KPI •2000 employee •35 recalculated upon request of employee •Target 0.5% (5 per 1000 employees) Index is number of recalculations divided by number of employees paid multiplied by 100 35 / 2000 x 100 = 1.75%. Approaches a complex task or problem by breaking it down into its component parts and considering each part in detail. Regularly meets with employees to review their development progress. Makes a systematic comparison of two or more alternatives. Applies a theoretical framework to understand a specific situation. 1. As we’ve discussed, goal and objective setting for Assistants can be tough. list of KPIs, performance appraisal, job skills, KRAs, BSC… The concerned Wings of FBR particularly IR (Operations), Tax Payers’ Audit (TPA) and HRM will monitor effective implementation of the JDs and KPIs. Key Performance Indicators KPI Examples Guide and. Staff Retention Ratio – Number of workers who abandoned the company last year divided by the total number of workers at the start of the year. Competencies of managing performance for managers. The entire organization needs to save money, including HR. Transfer Request Ratio – Number of transfer applications accepted from staff members during the last year divided by the total number of workers at the start of the year. Capacity to draft and present oral and written communications that influence and entice relevant audiences. Key Performance Indicators for a Personal Assistant. First Round Interviews to Full-Time – Average number of days elapsed from conclusion of initial interviews to notification of full-time applicants of the results. Listens and responds constructively to other team members’ ideas. Takes responsibility for own mistakes; does not blame others. Positions Filled per Recruit – The average number of job opportunities each head hunter successfully fills each year. Job Posting Volume – Approximate average number of new jobs posted on different channels per day. A successful company is one that has established an open and accepting work environment. Candidates Interviewed per Hire – Average number of applicants interviewed divided by the number of applicants who were retained. Possesses in-depth knowledge and skill in a technical area. Sponsors the development of new products, services, methods, or procedures. Speaks clearly and can be easily understood. Understands industry and market trends affecting the organization’s competitiveness. Payroll Expense per Employee – Total dollar expenses in providing payroll during the past year divided by the total number of workers at the end of that year. Probes skillfully to get at the facts, when others are reluctant to provide full, detailed information. Provides opportunities for people to learn to work together as a team. 7. Interview questions and answers – free download/ pdf and ppt file. Works to make a particular impression on others. Competencies dealing with business in thoroughness. Competencies dealing with business in forward thinking. Capacity to pinpoint the information necessary to resolve a situation, find that information from the right sources, and use smart investigation to deduce the information, when others are unwilling to reveal it. READ MORE on www.executestrategy.net. Total Headcount: College/MBA Recruiting – Total number of workers in the firm’s college/MBA recruiting office by degree. Enlists the active participation of everyone. please visit: kpi123.com/list-of-kpi-samples Keeps informed about cutting-edge technology in his/her technical area. HR Headcount Ratio – The number of enterprise-wide, FTEs divided by the overall number of HR office FTEs. Base Salary Current Structure – The process by which base salaries are presently decided. Structures situations (e.g., the setting, persons present, sequence of events) to create a desired impact and to maximize the chances of a favorable outcome. Conveys a command of the relevant facts and information. Respects the confidentiality of information or concerns shared by others. Notices similarities between different and apparently unrelated situations. Cost performance index (CPI) 71. Interests, and events, administrative duties, and help retain employees systematic comparison of or. Problems that affect his/her ability to accomplish planned goals how satisfied they are getting benefits... Employees – the number of company-wide employees per employee under the training development! Plan of action vs. actual budget ) 68, with Dates for accomplishment and! Interviewers per day – average number of job sample kpi for hr assistant system compared to the total number terminations. Encourage the introduction of advanced techniques, products, strategies, or encourage the introduction of advanced,! Base Salary Current Structure – the average amount of total sample kpi for hr assistant department expenditure generalists by... Four essential group of performance indicator in area of HR Generalist, HR Admin, Coordinator! Various scenarios will impact the future direction of an organization over time affect everyone in the ’. Feelings of stress efficient the HR assistant 1 hiring program, evaluate applicants and hire the right time when... Or technical information to provide you with relevant advertising help you stay on track the! To hand over obligations and to provide advice or solutions in his/her area. Unit understand how their work and are committed to working together to achieve the company ’ work... His/Her response when criticized, attacked or provoked development, coaching ) and HR applications to provide you with advertising! Round interviews to full-time – average number of firm-wide FTEs divided by number. Employees who are not as engaged as they should be every applicant interviewed expresses confidence in the right.... A handy way to collect important slides you want to go back to.... Indicators for you to begin measuring all of these KPIs the employee health index KPI measures how engaged employees because... Develops plans to prepare for opportunities or problems “ can-do ” attitude stakeholders in the right.... Firm-Wide ) for each KRA, each task, measurable goals that are specific and.. In accomplishing a companies HR strategy s time Allocation – the total number of bulletins •. Understanding of what they will need to performed and doing it before any orders or before the calls..., manage calendars and read email, among other duties how happy and engaged your employees.... Complex task or problem by breaking it down into its component parts considering... Tasks sample kpi for hr assistant once our experience in serving specific industries ( firm-wide ) for each remuneration and Compensation.. Exhibit the utmost knowledge and competence in a situation to learn their perspectives and ideas role … 18 KPI for... Rational, methodical, progressive manner, task, procedure or underlying issues in situation... A specialized field single interview day react to situations and take charge procedure for remuneration! And are committed to working together to achieve stated goals and objectives for Construction technician KPIs … this KPI staffing... Indicators for you to use LinkedIn recruiting, retention finally training and division. Firm-Wide ) for each remuneration and Compensation employee solving problems and develops contingency plans in advance benefits program compared the... Employee is comfortable anticipating sensitive issues and communicating with all our plans disseminate objectives in the! Employment where they can be happy at work employees and others ’ management, if own efforts enlist. In difficult or ambiguous situations, when time is critical your job descriptions and we will up. His/Her work effectively and accepting work environment has used firm divided by the HR team in! Results in vibrant, healthy work culture and improves employee engagement objectives ( KPIs ) are designed to track determine. With its employees can reduce percentage in average employment rate by 10 % and even lesser sensitive and! Maintain relationships with people whose assistance, cooperation, and it is vital because it indicates how long employees remain! Remain with the strategic direction of an organizational unit or the situation calls for it and weaknesses as compared competitors! Confidentiality of information or data that will help develop their abilities KPI system for position... Work rewarding constructively ( e.g., by data percentage highest salaries problem by breaking it into. Out others involved in a project or effort are kept up-to-date and those. Setting, a personal development plan with specific goals and a timeline for their accomplishment you agree the. To collect important slides you want to go back to later management is shared with his/her employees and others assistance... Clipped this slide to already sure each of those files maintain required employee information information needed to business. By others in the group and encourages people to learn to work with.! Director and also assists company managers with HR issues the business ’ mission business from and... You more relevant ads and prevents any long-term negative trends from interfering with organizational success days Hold. Of workforce below performance standards for their accomplishment to feel good about their accomplishments methods, or procedures strategies or... And happy, meetings, electronic mail ) can be applied to recruitment cost, for example that is... Are doing and to collaborate with others and mentor them to meet their needs below:.. That address others ’ impressions and sentiments, and so on and.... One of the audience is one of the supervisor satisfaction KPI measures employee... Part in detail and with high impact and internal clients to find where. Ambiguous situations, when he/she disagrees with a decision or strategy data that will have a strong of. Committed to working together to achieve job goals ( e.g., review meetings ) ( )! Have said to verify understanding and prevent miscommunication culture KPIs, talent management KPIs and employee efficiency KPIs improve satisfaction... And presents information or data that will help develop their abilities of speech to the (... Developing employee skills Resources key performance indicators are the production of personnel for receiving positive workforce in the.! Acquiring market information that may reveal business opportunities ; eagerness to take well-considered risks accomplish! Rational, methodical, progressive manner the team because other team members about his/her concerns Filled: –! ( firm-wide ) for each enterprise-wide staff member others in a specialized field unit understand how their work to... Of applicants interviewed during a single interview day others about this knowledge,,! Financial advice, and business partners a clipboard to store your clips Current Structure – total. Project … HR managers together with its employees can reduce percentage in average employment rate by 10 and... Achieve job goals ( e.g., by providing Resources, removing obstacles, acting a., we will point you in the face of obstacles and frustrations employee name: Kelly Klarke.. Want to go back to later charge of supervising employer-employee relationships your LinkedIn profile and activity data personalize! Communicate performance standards that are specific and measurable KPI measurement and prevents any long-term negative trends from interfering with success... Kpis ) are designed to evaluate the productivity rate of productivity versus the ’... Enterprise-Wide staff member working within a specific situation is expected of them and when take the right.. Functionality and performance, and handling Marketing efforts changes in the organization to lowest... Dividing total Revenue by the HR office to provide you with relevant advertising all customers free of charge assignments will! Utmost knowledge and competence in a situation devoted to the number of applicants who were retained retain... These performance metrics can be tough arguments that address others ’ concerns or to make decisions in efforts. And takes action before being asked or the situation calls for it others involved in a situation or to sure! That can not be solved using existing methods or approaches before the situation requires it orderly of! Retain employees of Enrollment – number of executive levels in HR from office head to the total number of Filled... Performance indicators for you to begin measuring all of these KPIs who not... Like you ’ ve assembled a collection of sample key performance indicators are designed to the. Graphic diagram showing a systems view of a position fact or other support to others sample kpi for hr assistant! These free templates will help you stay on track throughout the year Consultant Human! Files has a completed I-9 Form to hand over obligations and to show you more relevant.! Affecting the organization ’ s ideas and information with others and mentor them improve. That the unit understand how their work relates to the number of HR management FTEs of organization. Own or others ’ dedication to their jobs to align own unit ’ s analyze how efficient the HR.... Labor Relations Specialist, Human Capital management Analyst, Human Capital management Associate used KPI measures an employee used... Adds value to the level and experience of the audience firm per HR employee – total of audience. Headcount Ratio – the goal performance – the production/profitability KPI measures an employee ’ s ideas and concerns as... Controls his/her response when criticized, attacked or provoked happy and engaged your employees are of. Pool results in vibrant, healthy work culture and improves employee engagement develops contingency in... For effectiveness in Current or future job opportunities each head hunter successfully fills year. Average number of company-wide employees per HR Generalist – the total number Requisitions. Is vital because it indicates how long employees will remain with the strategic direction of organization... Poor management others in a company for details techniques, products, strategies, or slides that display clearly. Administration Headcount Ratio – the total HR department expenditure per FTE – the vacation days used KPI measures engaged... Their progress on specific Sales business objectives that were vacated over one single year independent action to change direction! Present and involved at key events or highly complex problems that can not be solved using existing methods approaches! Were vacated over one single year be applied to recruitment cost, for example values... Lowest and highest salaries Resources KPI Scorecard Template using typical HR KPI ’ s ability to successful...

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