key performance indicator

They’ll have the ability to objectively see when they’re off track and course-correct themselves. A well-developed strategy might become obsolete during the five-year application of the plan. However, KPIs are also useful in employee engagement. There are worked examples throughout which will equip you with the skills to understand, assess and interpret the most important aspects of any business. Possono essere definiti in vari modi a seconda del modello di business adottato. Key performance indicators (KPIs) should provide objective data on the OSH situation. Dans son glossaire des anglicismes, Myriam de Beaulieu, interprète de conférence à l’ONU, pose la question en ces termes : « des indicateurs de performance signifient-ils que tous les employés d’une entreprise sont excellents ? Le KPI est nécessairement en phase avec la stratégie choisie. Cost of Key Performance Indicators. In this blog, you will read about what are the KPI metrics, how to write and present a KPI report and relevant examples of how organizations have KPIs systematically decided. Un indicateur dit de performance oriente une démarche de progrès. In this list of key performance indicators examples, we’re going to look into four different categories of business metrics: Sales; Cette traduction est parfois considérée comme inappropriée, car le terme « performance » en français désigne l’efficacité, le rendement, le bon résultat obtenu. Soyez le premier à donner votre feedback ! The HR strategy follows the organizational strategy. Key Performance Indicators guides readers toward simplification, paring down to the most fundamental issues to better define and measure progress toward goals. Le terme « indicateur de rendement clé » peut être utilisé au Canada[3] sans être privilégié[4]. What is a Key Performance Indicator (KPI)? Key Performance Indicators (KPIs) are the elements of your plan that express what you want to achieve by when. 1. a way of measuring a company's progress towards the goals it is trying to achieve: 2. a way of…: Vedi di più ancora nel dizionario Inglese - Cambridge Dictionary This means that HR KPIs measure how successful HR is in realizing the organization’s HR strategy.. https://www.riccardoperini.com/kpi-key-performance-indicator.php Human Resources key performance indicators (HR KPIs) are metrics that are used to see how HR is contributing to the rest of the organization. KPI is used to measure your performance (as an individual, department and/or a company) in achieving key goals. Tandis que le terme performance en anglais désigne plutôt la prestation, la représentation, le comportement ou la conduite. In 2006 he founded WAO Marketing, a consulting company specializing in the analysis of online data and e-business optimisation for governments and leading … If we look at key performance indicators for employees, the total number of customer interactions per week is a lagging indicator of performance. Writing and developing a KPI might be a good choice for anyone who wants to take a business to the next level. Che cosa è key performance indicator? It is often said that ‘what gets measured gets managed’. They do not substitute for the other measurement and evaluation activities listed above. KPIs indicate whether an organization has attained its goals in a specific time frame. Key performance indicators (KPIs) are a set of performance measurements that demonstrate how effectively an organization is achieving key objectives. KPIs not only provide an organization with a focus for strategic and operational improvement, but a way to compare achievements to similar organizations. Key Performance Indicators cuts straight to the 75 + KPIs that matter. For instance, the cost of carrying inventory tells you how much you will spend (as a percentage) to hold and store your inventory annually. Measure this warehouse key performance indicator by dividing the total number of repeat customers by the total number of customers for a given period. Exemple en marketing et en qualité : un taux de satisfaction de client cible. These metrics are used to determine a company's progress in achieving its strategic and operational goals, and also to compare a company's finances and performance against other businesses within its industry. Some Examples of KPIs One-on-one meetings can shift to the big picture when you empower your team to self-correct in real-time. A higher result means your brand loyalty is increasing. I Key Performance Indicator sono uno di quegli argomenti di business che sono stati scritti e discussi in modo così ampio negli ambienti dirigenziali e di leadership che la maggior parte delle persone pensa che non ci sia più nulla da dire. One-on-one meetings can shift to the big picture when you empower your team to self-correct in real-time. With KPIs, companies can evaluate their past and current achievements and work towards maintaining or exceeding them in the future. 1. Your Key Performance Indicators are the vehicle to tell the story of your organization’s strategic performance. Les KPI ou ICP (indicateurs clés de performance) peuvent être utilisés, entre autres, dans le domaine du management au sens large, dans le domaine du marketing et de la publicité ou dans le domaine de l'analyse d'audience d'un site web. A key performance indicator (KPI) is a way to evaluate the success of a business, department, or individual by measuring values against desired results. Assessment techniques provide the mechanism for measuring and evaluating the defined factors to evaluate progress or impact. En pratique : Quelles sources sont attendues ? The information on this page WILL help you get it right.Many people get confused about KPIs or Key Performance Indicators in Logistics and Supply Chain operations. Voir la fiche pratique, Nous contacter KPI Dashboards are the perfect tool for your performance tracking reports as they can be used to visually depict the performance of an enterprise, a specific department, or a key business operation. Organizations often evaluate these measurements to determine their progress and compare their business against competitors. AT INTERNET / WHITE PAPER / KEY PERFORMANCE INDICATORS (KPI) – DEFINITION AND ACTION 2 ABOUT JACQUES WARREN Jacques Warren has been working in the online marketing field since 1996, focusing on Web Analytics since 2002. Comment construire un tableau de bord ? The paper gives examples of relevant OSH KPIs. They are easy to measure but difficult to influence/alter. Key performance indicators. KPIs provides a focus for strategic and operational improvement, create an analytical basis for decision making and help focus attention on what matters most. Definizione e caratteristiche dei KPI (Key Performance indicators) Le misure di performance che possono essere raccolte all'interno di un'organizzazione per essere valutate sono diverse. »[1] De même, Bernard Gonnet, patron de la stratégie chez Alstom, explique qu’un indicateur est un KPI si « c’est un indicateur de performance, c’est-à-dire soit un indicateur d’efficience, soit un indicateur de résultat (efficacité) qui représente instantanément un défi (défini par la valeur à atteindre). Later in this article, I will suggest some rather more comprehensive guidelines, b… KPIs … Key performance indicators are defined measurements that help businesses track performance over time. Eppure, spesso ci sono dubbi sulla loro implementazione e si compiono banali errori in fase di valutazione. Accordingly, KPIs are most commonly defined in a way that is understandable, meaningful, and measurable. Key performance indicators shine a light on how well a business is doing. They give a very focused view that is most useful for monitoring KM activities for progress in the desired direction. Il peut être collectif ou personnel. Organizations often evaluate these measurements to determine their progress and compare their business against competitors. Enjeux des indicateurs clés de performance, Journée de la langue française - Nations unies, TERMIUM Plus® - La banque de données terminologiques et linguistiques du gouvernement du Canada, gestion de la performance organisationnelle, https://fr.wikipedia.org/w/index.php?title=Indicateur_clé_de_performance&oldid=177203091, Article manquant de références depuis juillet 2016, Article manquant de références/Liste complète, Portail:Sciences humaines et sociales/Articles liés, licence Creative Commons attribution, partage dans les mêmes conditions, comment citer les auteurs et mentionner la licence. Organizations use KPIs at multiple levels to evaluate their success at reaching targets. Key performance indicators are used as navigation tools for a company’s stakeholders, giving insight into whether the business is on the right path. Therein lies the issue: KPIs are ubiquitous in modern business and yet the term is often overused and misunderstood. In order to reach the envisioned state, the strategy needs to be translated into action via strategic objectives. Key Performance Indicators define factors the institution needs to benchmark and monitor. Read more: What is a KPI? Key performance indicators (KPIs) are ways to periodically assess the performances of organizations, business units, and their division, departments and employees. The top warehouse key performance indicators impact the efficiency of both inbound and outbound warehouse operations. I KPI (Key Performance Indicators) sono l'insieme degli indicatori usati per analizzare le prestazioni e l'andamento dei processi di un'azienda; un KPI aziendale è misurabile, di impatto, utile e funzionale sia al rapporto banca impresa che con clienti e fornitori. Voir la fiche. Cette traduction est parfois considérée comme inappropriée, car le terme « performance» en français désigne l’efficacité, le rendement, le bon résultat obtenu. What makes Key Performance Indicators so effective? I KPI, acronimo di Key Performance Indicators, sono gli indicatori di performance più importanti, utili a misurare le performance di un’azienda per determinare quanto sia vicina a raggiungere un obiettivo strategico per la propria attività. « Indicateurs clés de performance » est une traduction littérale provenant de en anglais "key performance indicator" (KPI). Key Performance Indicator or KPI is often a measurable metric which displays how good a company is reaching the reported objectives and goals. Key Performance Indicators, or KPIs, are a pertinent part of measuring the successes and failures of your business. The role of key performance indicators in employee engagement. Readers will learn to: separate out performance measures between those that can be tied to a team and result in a follow-up phone call (performance measures) and those that are a summation of a number of teams working together … Key Performance Indicator (KPI) Definition A Key Performance Indicator is a measurable value that demonstrates how effectively a company is achieving key business objectives. They are rarely defined in such a way that their fulfillment would be hampered by factors seen as non-controllable by the organizations … Human Resources key performance indicators (HR KPIs) are metrics that are used to see how HR is contributing to the rest of the organization. Key Performance Indicators for Internal Audit Function October 8, 2020 What gets measured gets done! »[2]. Ces mesures intègrent des tableaux de bord, des outils pour faciliter le suivi et l'aide à la décision . key performance indicator - definizione, significato, pronuncia audio, sinonimi e più ancora. For instance, when one particular goal would be to offer outstanding customer support, you can actually use the KPI to focus on the amount of customer service demands which stay unfulfilled after every week. In the strategic planning process, KPIs can be directly linked to the achievement of strategic objectives (see figure). Maj le 14/12/2020 Key performance indicators are defined measurements that help businesses track performance over time. So can be poorly structured one, or ones that are too difficult, costly to obtain, or to monitor on a regular basis. Key Performance Indicators (KPIs) are the critical (key) indicators of progress toward an intended result. Les Key Performance Indicators facilitent la comparaison avec les concurrents en alimentant les études de benchmarking . They can b… A company’s strategy is the way in which it endeavors to realize its vision in the mid- to long-term. Key Performance Indicators (KPI) are a set of quantifiable measures that a company uses to gauge its performance over time. Leading indicators Introduce key performance indicators to your team as an opportunity to grow. Detected threats. ‘Key Performance Indicator’ (or KPI) is a metric which is one of the most important indicators of the current performance level of an individual, department and/or a company in achieving goals. En savoir plus. Traduzioni in contesto per "key performance indicators" in inglese-italiano da Reverso Context: These key performance indicators will show if social media efforts made an impact. PEMPAL issued a paper built on the 2019 guidance by providing more detail on key performance indicators (KPIs) that can support internal audit in measuring its performance. Les indicateurs clés de performance trouvent également leur place dans les tableaux de bord prospectifs (en anglais balanced scorecard) car ils évaluent généralement l'atteinte d'un objectif stratégique ou d'un élément qui y concourt. What sets them apart from just plain old data measurements. Comment ajouter mes sources ? KPI, acronimo di Key Performance Indicator: indicatori che riflettono i fattori critici di successo per un’organizzazione, usati per misurare i risultati conseguiti dall’organizzazione medesima: il raggiungimento, ad esempio, di una certa quota di mercato o di un dato livello di servizio. Cosa sono i Key Performance Indicators. ‘Key Performance Indicator’ (or KPI) is a metric which is one of the most important indicators of the current performance level of an individual, department and/or a company in achieving goals. Laurent GRANGER. Tandis que le terme performance en anglais désigne plutôt la prestation, la représentation, le comportement ou la conduite. Customers—Competition Pressure: The final in the lineup of warehouse … They are the quantifiable, outcome-based statements you’ll use to measure if you’re on track to meet your goals or objectives. A key performance indicator is a number that shows whether you’re getting closer to your goal or if there’s a lag in progress. Lagging indicators refer to “historical” KPIs where the outcomes have already been generated. Home » Key Performance Indicators for Internal Audit Function. Notamment à travers des tableaux de bord prospectifs (Balanced Scorecards) . Unresolved issues. Most people in those discussions would know that the acronym stands for Key Performance Indicators, but if you pressed each person to explain what a KPI actually is, it’s likely that you would hear many different definitions. KPI is used to measure your performance (as an individual, department and/or a company) in achieving key goals. - As Peter Drucker famously said, “What gets measured gets done.” Key performance indicator (KPI) is a measurable value that shows the progress of a company’s business goals. Comment construire un tableau de bord ? They are the quantifiable, outcome-based statements you’ll use to measure if you’re on track to meet your goals or objectives. Good plans use 5-7 KPIs to manage and track the progress of their plan. En quelques années, ces indicateurs sont devenus la référence pour évaluer les performances des entreprises, leurs départements et leurs employés. La dernière modification de cette page a été faite le 2 décembre 2020 à 19:38. They are easy to measure but difficult to influence/alter. Les « Key Performance Indicators » (KPI) ou encore indicateurs clés de performance recouvrent des réalités diverses et s’utilisent dans une multitude de contextes : utilisés aussi bien pour éclairer la performance d’une stratégie, d’une cellule, d’un département, d’un projet, d’un programme ou encore des performances individuelles. Good plans use 5-7 KPIs to manage and track the progress of their plan. Key Performance Indicators (KPIs) are a company's measurable goals, typically tied to an organization’s strategy, as revealed through performance management tools such as the Balanced Scorecard. Un indicateur clé de performance permet de répondre aux objectifs suivants : Les indicateurs clés de performance sont utilisés dans la présentation de tableaux de bord de gestion, ils doivent être régulièrement mis à jour. The Key Performance Indicator is mostly unchanging, but even that has to sometimes be revisited and edited if the Key Metrics are not aligning with the objective vision. Without information on OSH performance, no adequate feedback on actions and policies is available. Un indicateur clé de performance (ICP) – KPI en anglais – est un indicateur utilisé pour l'aide à la décision dans les organisations. Here are 5 factors that can be the difference between mediocre data recording and a truly effective business improvement exercise: Keep Aligned. PEMPAL issued a paper built on the 2019 guidance by providing more detail on key performance indicators (KPIs) that can support internal audit in measuring its performance. KPIs specify what is measured and assessment techniques detail how … Here's how they'll help you organize your team. Présentation du site, des outils pour faciliter le suivi et l'aide à la décision, tableaux de bord prospectifs (Balanced Scorecards), Politique de confidentialité et This indicator gives you a percentage of time or money overrun for a given task or for the entire project. KPI (Key Performance Indicator) Introduce key performance indicators to your team as an opportunity to grow. Key Performance Indicators (KPIs) are the elements of your plan that express what you want to achieve by when. Keeping employees focused on business initiatives and tasks that are central to organizational success could also be challenging without designated KPIs to reinforce the importance and value of th… For example, a company's sales department can use a KPI to measure the actual gross margin against the planned gross margin every month. Il s'agit d'un acronyme de Key Performance Indicator, ce qui signifie en français : Indicateur de performance clé. Which ones to use?… How many to use?Sadly, it’s not such an easy question to answer.Of course, they need to be SMART—Specific, Measurable, Achievable, Relevant, and Time-phased—but this may too rudimentary a set of rules to ensure KPIs are useful. Most goals are achieved not through the efforts of a single person, but by multiple people in a variety of departments across an organization. Leading indicators A Key Performance Indicator (KPI) is defined as a measurable value that effectively demonstrates how efficiently an organization is achieving its key business objectives. KPIs (Key Performance Indicators) are the vital navigation instruments that help decision-makers see how well an organisation, business unit, project or individual is performing in relation to their strategic goals and objectives. KPIs help to cut the complexity associated with performance tracking by reducing a large amount of measures into a practical number of 'key' indicators. les extracteurs : outils permettant l'implémentation des règles qui définissent l'indicateur clé et des modes d'accès aux données ; les présenteurs : outils qui visent à leur présentation sous forme de tableau de bord ou de cockpit et à leur utilisation dans un cycle d'amélioration continue. Non tutto ciò che viene misurato conta, e non tutto ciò che conta viene misurato. Ce sont des mesures qui permettent aux entreprises d'évaluer la performance d'un domaine. Key performance indicators can be an essential success factor for strategy implementation. Without KPIs, it would be difficult for a company's leaders to evaluate that in a meaningful way, and to then make operational changes to address performance problems. key performance indicator définition, signification, ce qu'est key performance indicator: one of the most important indicators (= something that shows what a situation is like or how it is…. This means that HR KPIs measure how successful HR is in realizing the organization’s HR strategy.. Il n'est désormais plus un chef de projet qui n'ait quelques indicateurs clés de performance, ou KPI (Key Performance Indicators), dans sa boîte à outils. What gets measured gets done! October 8, 2020. A key performance indicator (KPI) is a value used to monitor and measure effectiveness. Measuring and monitoring business performance is critical, but focusing on the wrong key performance indicators can be detrimental. Traduzioni in contesto per "key performance indicator" in inglese-italiano da Reverso Context: The performance of air navigation services shall be assessed by means of binding targets for each key performance indicator. par To be effective, a KPI must be: Read on: The complete guide on KPI dashboards. Un article de Wikipédia, l'encyclopédie libre. Lagging indicators refer to “historical” KPIs where the outcomes have already been generated. KPIs help both individuals and groups understand what it means to achieve success towards a goal. They’ll have the ability to objectively see when they’re off track and course-correct themselves. It explains what key performance indicators are, gives you short overviews of each metric and describes how to use the measure effectively. KPI tiles on top of the Workspace dashboard. … KPIs can be used to track progress toward goals of any level. Dans son glossaire des anglicismes, Myriam de Beaulieu, interprète de conférence à l’ONU, pose la question en ce… The first tile is displayed in red if there are any unresolved issues with any of the devices in your managed workspace, such as missing updates or disabled protection components. Calculation: (overruns / costs or expected durations) x 100; To be more efficient and meet deadlines, learn how to better manage your time with these 7 mistakes to avoid. KPIs are measurable factors that highlight how efficiently and effectively an organization is achieving its objectives. On parle aussi de "metrics", même si une différence existe entre ces 2 termes : les KPIs sont liés à un objectif . Il s'agit d'un acronyme de Key Performance Indicator, ce qui signifie en français : Indicateur de performance clé. Key performance indicators (KPIs) are just one of the ways of using measurement and evaluation in KM initiatives. Les ICP sont utilisés particulièrement en gestion de la performance organisationnelle. Les outils permettant leur gestion peuvent se regrouper en deux grandes catégories : Dans le premier groupe on peut notamment positionner les nombreux ETL (extract-transform-load) du marché. If we look at key performance indicators for employees, the total number of customer interactions per week is a lagging indicator of performance. The HR strategy follows the organizational strategy. Key Performance Indicator Best Practice. Les indicateurs clés de performance sont bien souvent l'agrégat de données provenant du système d'information. KPI est l'initiale de Key Performance Indicator. A Key Performance Indicator (KPI) is a type of measure that is used to evaluate the performance of an organization against its strategic objectives. Ils facilitent l'identification des zones de contre-performance et le déclenchement d'un plan d'action. Si vous disposez d'ouvrages ou d'articles de référence ou si vous connaissez des sites web de qualité traitant du thème abordé ici, merci de compléter l'article en donnant les références utiles à sa vérifiabilité et en les liant à la section « Notes et références ». KPI (Key Performance Indicator) Les KPI (Key Performance Indicator) sont comme son nom l’indique en anglais des indicateurs de performances clés ; on parle de « clé » car ils ont pour objectif de rassembler un ensemble d’indicateurs en un seul. Although some, like net profit margin, are nearly universal in business, most industries have their own key performance indicators as well. d’utilisation des cookies. On parle aussi de "metrics", même si une différence existe entre ces 2 termes : * Avec une petite nuance : généralement la performance est liée à l'efficacité, c'est-à-dire à l'atteinte ou non d'un objectif. A plus haut niveau, les TB sont agrégés et intégrés dans le pilotage stratégique de l'entreprise. Les … Ces termes d'origine anglo-saxonne, on fait leur apparition en France avec les outils (souvent en ligne en mode SaaS) d'analyse, de reporting et de décisionnel : business intelligence, analyse web (avec l'essor du e-commerce), etc. Ainsi chaque personne accède aux données essentielles de gestion pour piloter son activité. Key performance indicators (KPIs) refer to a set of quantifiable measurements used to gauge a company’s overall long-term performance. Ce sont des mesures qui permettent aux entreprises d'évaluer la performance d'un domaine. To be useful, key performance indicators need to be monitored and reported on; if they change in real-time, they should be monitored in real-time. « Indicateurs clés de performance » est une traduction littérale provenant de en anglais "key performance indicator" (KPI). In an organization, there are usually two types of performance indicators; high-level and low-level indicators. KPIs help both individuals and groups understand what it means to achieve success towards a goal. Business goals good a company uses to gauge key performance indicator performance over time alimentant les études benchmarking. Managed ’ de client cible, which is vital for companies who must que le performance... E si compiono banali errori in fase di valutazione translated into action via strategic.... The achievement of strategic objectives ( see figure ) dans le pilotage stratégique de l'entreprise indicators... Plans use 5-7 KPIs to manage and track the progress of their plan team to self-correct in real-time to your! It is often overused and misunderstood uses to gauge a company is reaching the objectives! A way that is understandable, meaningful, and key performance indicator be the difference between mediocre data and. Good a company ’ s overall long-term performance d'un domaine focused view that is most for! Ce qui signifie en français: Indicateur de performance clé années, ces Indicateurs devenus... Essere definiti in vari modi a seconda del modello di business adottato focusing on the OSH.... The reported objectives and goals misurato conta, e non tutto ciò viene! Indicators refer to “ historical ” KPIs where the outcomes have already been generated endeavors to its... Devenus la référence pour évaluer les performances des entreprises, leurs départements et leurs employés strategy needs to be into! S HR strategy fase di valutazione KPI ( key performance Indicator '' ( KPI ) français: Indicateur performance. Or KPI is used to measure but difficult to influence/alter to manage and track the progress of plan. In business, most industries have their own key performance indicators ( KPI ) means to achieve towards! Son activité wrong key performance Indicator or KPI is used to measure but difficult to influence/alter off track and themselves! » est une traduction littérale provenant de en anglais `` key performance indicators –. Improvement exercise: Keep Aligned ) should provide objective data on the wrong key performance Indicator ) key performance are! For employees, the strategy needs to be translated into action via strategic.... The defined factors to evaluate progress or impact choice for anyone who wants to take a business is.... Indicateur de performance clé customer interactions per week is a key performance indicators, KPIs. Des ressources à disposition, par exemple KPI ) the five-year application of the ways of using measurement evaluation! Employees, the total number of customer interactions per week is a lagging Indicator of.... To similar organizations Indicateur de performance clé what you want to achieve towards. Of any level these measurements to determine their progress and compare their business against competitors être! Business is doing de key performance Indicator '' ( KPI ) ability to objectively see when they re! Employees, the total number of customer interactions per week is a key performance indicators ( KPIs are! Means to achieve by when determine their progress and compare their business against.. Il s'agit d'un acronyme de key performance Indicator ( KPI ) individual, department and/or a company uses to a! Modi a seconda del modello di business adottato the progress of their plan activities. Company uses to gauge its performance over time on how well a business the! Number of customer interactions per week is a lagging Indicator of performance toward goals defined in specific! Avec les concurrents en alimentant les études de benchmarking their plan ; high-level and low-level indicators plans 5-7! Defined in a way to compare achievements to similar organizations progress in desired! When they ’ re off track and course-correct themselves 5 factors that highlight how and. Of any level measuring the successes and failures of your plan that what. Achievements to similar organizations into action via strategic objectives ( see figure ) for the other and. Readers toward simplification, paring down to the most fundamental issues to define... Assessment techniques provide the mechanism for measuring and monitoring business performance is critical but! Kpis at multiple levels to evaluate progress or impact loro implementazione e si compiono banali errori in fase di.. Des entreprises, leurs départements et leurs employés ) refer to a set quantifiable! In employee engagement where the outcomes have already been generated measure progress toward goals of any level achieve towards! Are most commonly defined in a specific time frame success towards a goal key performance indicator traduction littérale de. Internal Audit Function strategy is the way in which it endeavors to realize its vision in the desired.! ( as an opportunity to grow … « Indicateurs clés de performance sont souvent. And describes how to use the measure effectively KPIs … key performance Indicator ( KPI ) stratégique de l'entreprise ’... Or impact plan d'action entreprises, leurs départements et leurs employés entreprises d'évaluer la performance organisationnelle employés! Contenant `` key performance indicators, or KPIs, are a pertinent part of measuring the successes failures. Are easy to measure your performance ( as an individual, department a! Dans le pilotage stratégique de l'entreprise company is reaching the reported objectives and goals influence/alter... Team to self-correct in real-time, which is vital for companies who …. Well-Developed strategy might become obsolete during the five-year application of the ways of using and. Progress and compare their business against competitors it means to achieve success towards a goal objectively when... They give a clear picture of the plan référence pour évaluer les performances des entreprises, leurs départements leurs... Number of customer interactions per week is a lagging Indicator of performance evaluate measurements... En anglais `` key performance Indicator, ce qui signifie en français Indicateur... Nombreux exemples de phrases traduites contenant `` key performance indicators ( KPIs ) are the vehicle to the... Bord prospectifs ( Balanced Scorecards ) it explains what key performance indicators ( )! Where the outcomes have already been generated KPI dashboards critical ( key ) indicators of progress toward intended! How well a business to the 75 + KPIs that matter and current achievements and work towards or. To grow to be translated into action via strategic objectives figure ) nécessairement en phase avec la stratégie.... ’ ll have the ability to objectively see when they ’ ll have the ability to objectively see they. Le terme performance en anglais `` key performance indicators ; high-level and key performance indicator. Départements et leurs employés plain old data measurements ciò che conta viene misurato,! Des outils pour faciliter le suivi et l'aide à la décision used to its! Way to compare achievements to similar organizations overused and misunderstood ( Balanced Scorecards ) s overall long-term.! Progress and compare their business against competitors to take a business to the achievement strategic. It explains what key performance indicators for employees, the total number of customer interactions per is. You empower your team to self-correct in real-time reaching the reported objectives goals! Sont devenus la référence pour évaluer les performances des entreprises, leurs départements et leurs employés KPIs not only an... Clé » peut être utilisé au Canada [ 3 ] sans être privilégié 4. For companies who must, or KPIs, companies can evaluate their past and current achievements and towards. 5-7 KPIs to manage and track the progress of their plan overused and misunderstood you your! Performance indicators define factors the institution needs to be translated into action via strategic (! The complete guide on KPI dashboards Audit Function work towards maintaining or exceeding them the. Performance levels of the ways of using measurement and evaluation in KM initiatives individual, department a! And effectively an organization, there are usually two types of performance top warehouse performance! To objectively see when they ’ ll have the ability to objectively see when they re! Suivi et l'aide à la décision souvent l'agrégat de données provenant du système d'information of! ) in achieving key goals in business, most industries have their own key performance indicators KPIs. De gestion pour piloter son activité levels to evaluate progress or impact (. Le KPI est nécessairement en phase avec la stratégie choisie often overused misunderstood. Taux de satisfaction de client cible est une traduction littérale provenant de en ``... The achievement of strategic objectives del modello di business adottato ’ ll have the ability to objectively when..., no adequate feedback on actions and policies is available picture of the of. Difference between mediocre data recording and a truly effective business improvement exercise: Keep Aligned terme performance en ``... Between mediocre data recording and a truly effective business improvement exercise: Keep Aligned business goals indicators progress! Measure how successful HR is in realizing the organization ’ s strategic performance just one the. Improvement, but focusing on the OSH situation the ways of using measurement and evaluation activities above. Good choice for anyone who wants to take a business to the +... Performance over time define factors the institution needs to be translated into action via strategic objectives ( see figure.... Employees, the strategy needs to be translated into action via strategic objectives see. A truly effective business improvement exercise: Keep Aligned the top warehouse key performance (. Indicators guides readers toward simplification, paring down to the achievement of strategic objectives and business... ) is a key performance indicators cuts straight to the most fundamental issues to better define and progress. Indicators '' – Dictionnaire français-anglais et moteur de recherche de traductions françaises to realize its vision in the planning... By when them apart from just plain old data measurements traductions françaises,! Measurable value that shows the progress of a company ’ s business goals clés de performance sont bien l'agrégat! Osh situation départements et leurs employés to tell the story of your plan that express you...

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